Paper loyalty cards constantly disappear from your customers’ wallets. Half of them are lost before reaching the second stamp.
If this sounds familiar, the answer is simple: your customers always carry their phone, but not paper cards.
A digital loyalty card lives in Apple Wallet or Google Wallet, just like a boarding pass or ticket. The customer does not need to download an app or create an account. They simply click a link you send via WhatsApp, select “Add to Wallet,” and the card is saved.
When they return to your store, the card is always available on their phone.
Why It Works Better Than Paper
When a customer loses a physical card, the outcome is always the same: they have to start from scratch.
With a digital card, this does not happen. The card is linked to the phone and synced. Even if the customer changes devices, the card remains available.
Another advantage is automatic updates. After a purchase, the card is instantly updated with a new stamp or points, without any action required from the customer.
The system can also send notifications when the customer is near your store. A subtle reminder that increases the likelihood of a return visit.
What to Include in the Card
A digital loyalty card should be simple and clear. It mainly needs:
- Business logo
- Brand name
- Stamp or points counter
- QR code for validation
The logo ensures immediate recognition.
The QR code makes validation easy at checkout.
The counter shows progress, which is the most important element for the customer.
The design should follow your brand identity and maintain visual consistency.
Step 1: Create an Account and Log In
Go to the Yalt platform and create an account using your email.
After logging in, you will access the main dashboard. In the side menu, select “Create New Program” or “New Loyalty Card.”
Step 2: Add Logo and Colors
Upload your business logo or use your brand name as an alternative.
Choose your brand colors. The platform provides a real-time preview, making it easy to adjust the design.
You can also add a short optional message to reinforce your branding.
Step 3: Define the Loyalty Model
There are three main options:
- Stamps (one per visit or purchase)
- Points (based on the amount spent)
- Tiered system (based on levels)
Stamp-based systems are the simplest and most effective for most local businesses.
Step 4: Set the Reward and Generate the Link
Choose your reward. For example:
- 10 stamps = 1 free item
- 100 points = discount
The platform automatically generates a unique link to share.
This link allows customers to add the card to their Wallet in seconds.
Step 5: Share with Customers
Send the link via WhatsApp, email, or QR code.
The customer clicks, adds the card, and starts using it immediately.
On their next visit, they simply show the card to validate the stamp using the QR code.
Real Case: Beauty Salon in Lisbon
A beauty salon in Alcântara replaced paper cards with digital ones.
Before, they were losing 15 to 20 cards per month.
After switching:
- Zero lost cards
- Higher program usage
- Reduced time between visits
Customers started seeing the card regularly on their phone, which increased visit frequency.
Frequently Asked Questions
Do customers need to download an app?
No. The card works directly in Apple Wallet or Google Wallet.
Will the customer lose the card when changing phones?
No. The card is linked and remains available.
Does it work offline?
The card can be viewed offline, but validation requires an internet connection.
Conclusion
Digital loyalty cards eliminate the problems of paper and improve the customer experience.
They are simple to create, easy to use, and increase retention.
In less than 15 minutes, you can transform your loyalty program into a modern and effective system.
