Integration withWinrest

What is Winrest?

Winrest is a specialized POS system built for restaurants, hotels, and hospitality businesses. It combines efficient order management with table service capabilities, kitchen communication, and comprehensive business reporting, making it a popular choice for food service operations of all sizes.

Why integrate Winrest with Yalt?

The Winrest-Yalt integration brings complete customer loyalty program visibility directly to your point of sale. Your front-line staff can access full loyalty profiles during service, viewing tier status, points balances, stamp card progress, and available offers in real-time. This enables truly personalized guest experiences where every interaction is informed by loyalty data. Combined with automated campaigns running in the background, the integration helps restaurants and hospitality businesses build lasting customer relationships that drive repeat visits and increased spending.

How the full-profile integration works

When Winrest connects to Yalt, it creates a two-way sync that goes beyond basic data transfer. At checkout or during service, staff can pull up complete customer loyalty cards showing their entire history with your business—past visits, favorite orders, reward tier, points balance, and active promotions. Every transaction automatically updates the loyalty profile, awarding points, progressing stamp cards, or adding cashback. Behind the scenes, automated campaigns monitor customer behavior and send targeted email and SMS marketing at optimal moments to maximize engagement and retention.

Comprehensive loyalty program features

Full profile access at POS: View complete customer loyalty cards including tier status, points balance, purchase history, preferences, and special occasions directly in Winrest during service.

Real-time reward tracking: Monitor points accumulation, cashback balances, and stamp card progress as transactions occur. Staff can proactively inform guests about their rewards.

Tiered loyalty programs: Create VIP tiers that unlock exclusive benefits. Staff can see tier status instantly and provide appropriate recognition and service levels.

Automatic reward calculation: Points, cashback, and stamp cards update automatically with each purchase. No manual tracking or calculation required.

Manual reward issuance: Empower staff to issue bonus points or apply instant rewards for exceptional moments, complaints resolution, or promotional events.

Behavioral segmentation: Group customers by visit frequency, average spend, menu preferences, or custom criteria. Use segments to target automated campaigns and special offers.

Omnichannel campaigns: Deploy automated email and SMS marketing campaigns triggered by customer actions. Send birthday greetings with rewards, win-back messages to inactive diners, or VIP invitations to top guests.

Integrated analytics: Access unified dashboards showing loyalty program performance, customer retention metrics, campaign effectiveness, and clear ROI on marketing spend.

Key benefits for hospitality businesses

• Deliver personalized service by recognizing regular guests and their preferences instantly
• Increase guest satisfaction through acknowledgment of loyalty tier and status
• Boost redemption rates when staff can actively communicate available rewards
• Drive repeat visits with automated campaigns that maintain engagement between visits
• Improve average check size by targeting high-value customers with relevant upsells
• Enhance guest retention through timely rewards and milestone celebrations
• Streamline operations with loyalty features integrated into existing POS workflow
• Measure marketing ROI with precise tracking of loyalty costs versus revenue impact

Quick setup and staff onboarding

Setting up the Winrest integration takes 5-10 minutes of configuration time. Connect your Winrest system to Yalt, define your loyalty program structure (points-based, cashback, or stamp cards), and configure automated campaigns. A brief staff training session introduces the loyalty features embedded in their POS interface. Your team can immediately start accessing customer profiles and providing enhanced service based on loyalty insights.

Real-world hospitality applications

Fine dining restaurants use the integration to recognize VIP guests upon arrival and ensure appropriate service levels. Casual dining chains track stamp cards for free meal programs while running automated campaigns to fill slower periods. Hotel restaurants view guest stay history and loyalty status to personalize breakfast service. Cafés check customer preferences and past orders to speed up service and make informed recommendations. Multi-location restaurant groups maintain consistent loyalty programs across venues while tailoring automated campaigns to local customer segments.